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Privacy Policy

BUILDERPLAZA.COM – PRIVACY POLICY

Last updated: 27th March 2025

This Privacy Policy describes how BuilderPlaza.com (“BuilderPlaza” or the “Service”) collects, uses, and shares personal information from individuals (“Users”) who choose to submit details about renovation or remodeling projects, call the numbers on our website, or otherwise interact with us.

BuilderPlaza is managed by YK Services Oü, an Estonian limited liability company. By using BuilderPlaza, you acknowledge and accept the practices and policies outlined in this Privacy Policy. If you do not agree with our practices, please discontinue using our website and services.

1. Purpose of Processing Personal Information

BuilderPlaza primarily serves as an informational resource for renovation and remodeling projects and as a referral platform to connect Users with third-party service providers (“Aggregators”) that help match Users to local contractors. We do not generally process or store personal information ourselves when Users submit project details; rather, we forward such information to the relevant Aggregators.

We may handle basic inquiries or contact details if you choose to reach out to us directly (e.g., through our contact page or email). In those situations, any personal information you provide (e.g., name, email address) is used solely to respond to your inquiry and is not used for other purposes without your consent.

2. Information We Collect and How We Collect It

A. Information You Provide

  1. Project or Service Inquiries
    • When you fill out a form on BuilderPlaza to request information or assistance with a renovation or remodeling project, you may provide details such as your name, phone number, location, and a description of your project.
    • Important: This information is typically passed directly to Aggregators or other third-party service providers who specialize in connecting Users with local contractors. BuilderPlaza itself does not typically store these details.
  2. Contact Forms or Direct Communication
    • If you contact us directly (e.g., through our “Contact Us” page or via email), you may provide personal information such as your name, email address, and any other details you include in your message.
    • We use this information to respond to your inquiries or comments.

B. Automatically Collected Information

  1. Usage Data
    • We may collect certain information about how you interact with BuilderPlaza, such as your IP address, browser type, referral URLs, and pages or content viewed. This helps us improve our website’s functionality and user experience.
  2. Cookies and Tracking Technologies
    • BuilderPlaza may use cookies or similar tracking technologies to remember your preferences, compile aggregate site usage statistics, and personalize content. You can adjust your browser settings to limit or block cookies, though this may affect certain website features.

C. Third-Party Sources

  • In some instances, we may obtain information from third parties (e.g., analytics providers or advertising networks) to help us understand how Users interact with BuilderPlaza and to improve or market our Service.

3. How We Use Your Information

  • Referrals to Aggregators: The primary purpose of collecting your project-related information is to forward it to third-party Aggregators or service providers, who may connect you with suitable contractors in your area.
  • Site Improvement: We use automatically collected data (e.g., IP address, pages visited) for internal analytics, troubleshooting issues, and improving the usability and content of BuilderPlaza.
  • User Support: If you reach out to us directly, we may use your contact details to respond to inquiries, provide support, and address any concerns.
  • Compliance and Legal Obligations: We may also use or disclose personal information if required to do so by law or in good faith belief that such action is necessary to comply with legal obligations, protect the rights or safety of BuilderPlaza or others, or investigate fraud or security issues.

4. Sharing and Disclosure of Information

  1. Aggregators and Service Providers
    • When you submit project details or call a phone number listed on BuilderPlaza, your information is forwarded to external partners or Aggregators who facilitate matching you with local contractors. These partners operate under their own privacy policies. We encourage you to review their policies to understand how they handle your data.
  2. Legal and Safety Requirements
    • We may disclose personal information if required by law, court order, or to protect the rights and safety of BuilderPlaza, Users, or the public.
  3. Business Transfers
    • If BuilderPlaza undergoes a merger, acquisition, or asset sale, personal information may be transferred to the new entity as part of that transaction, subject to existing privacy commitments.

5. Data Retention

  1. Limited Retention
    • BuilderPlaza does not ordinarily retain the personal information submitted in project inquiry forms, as it is passed along to Aggregators.
    • If you contact us directly, we may retain your contact information and correspondence only for as long as is necessary to address your inquiry or as otherwise required by law.
  2. Aggregate and Non-Identifiable Data
    • We may retain aggregated or anonymized data (e.g., overall site usage statistics) indefinitely for analytical and operational purposes, as this data does not identify individual Users.

6. User Rights

Depending on your location and applicable law, you may have certain rights concerning your personal information, including:

  • The right to access, correct, or delete your personal information that we hold.
  • The right to restrict or object to certain data processing activities.
  • The right to lodge a complaint with a regulatory authority if you believe your rights have been violated.

If you wish to exercise any of these rights (or have any related questions), please contact us using the information provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe, as required by applicable law.

7. Data Security

We take reasonable measures to protect personal information from unauthorized access, misuse, alteration, and loss. However, no method of data transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

8. Third-Party Websites

BuilderPlaza may contain links to third-party websites, including contractor or aggregator websites. Clicking on these links may direct you away from our site. We are not responsible for the privacy practices of other websites or services. We encourage you to read their privacy statements carefully.

9. Children’s Privacy

BuilderPlaza is intended for a general audience and not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us, and we will promptly delete it.

10. International Users

BuilderPlaza is provided by YK Services Oü, located in Estonia. If you are accessing or using BuilderPlaza from outside the United States or the European Economic Area, please note that your information may be transferred to, stored, and processed in the country where our servers or our partners’ servers are located. By using our Service, you consent to any such transfer of information outside your country of residence.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. If we make significant changes, we will notify Users via the website or by other reasonable means. The “Last updated” date at the top of this Policy indicates when the latest revisions were made. Your continued use of BuilderPlaza after any updates become effective constitutes acceptance of the revised Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch with us:

info@builderplaza.com

YK Services Oü
Sepapaja 6
15551 Tallinn
Estonia

We appreciate your interest in BuilderPlaza and are committed to ensuring that your privacy is respected.

Thank you for using BuilderPlaza.